Last Updated: 25/11/2025

Welcome to Underground Landlord (“we,” “our,” “us”). By accessing or using our website, services, or platform, you agree to the following Terms and Conditions. If you do not agree, please discontinue use immediately.

1. Use of Our Platform

Underground Landlord is designed to support landlords, property owners, and real-estate professionals in protecting their investments and sharing lawful tenant-related experiences.

Users agree to:

• Use the platform responsibly and legally
• Provide accurate and truthful information
• Follow all housing, privacy, and reporting laws
• Use the platform only for legitimate property-management purposes

You may not use the site for harassment, illegal discrimination, defamation, or misuse of tenant information.

2. User Accounts

To access certain features, you must create an account. You agree to:

• Maintain accurate account information
• Keep your login credentials confidential
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

3. User-Submitted Content

Users may submit tenant experiences, reports, and related information. By submitting content, you:

• Grant us a non-exclusive license to store, display, and share it with other verified users
• Represent that the content is accurate, lawful, and compliant with all housing and privacy regulations
• Agree not to submit discriminatory, fraudulent, malicious, or defamatory content

We may remove any content at our discretion.

4. Prohibited Conduct

You may not:

• Use the platform to discriminate on the basis of race, religion, gender, disability, familial status, nationality, or any protected category
• Impersonate another person or misrepresent your identity
• Attempt to breach or undermine security features
• Scrape, copy, or misuse platform data
• Use the site for unlawful eviction support or other illegal actions

Violation may result in immediate termination of access.

5. Payment and Subscriptions

Certain features may require payment or subscription. By purchasing, you agree to:

• Provide valid payment information
• Allow processing by approved third-party payment providers
• Understand that fees are generally non-refundable unless otherwise stated

6. Disclaimers

• We provide information “as is” without warranties of any kind.
• We do not guarantee the accuracy of user-submitted tenant reports.
• We are not responsible for decisions you make based on platform content.
• We do not provide legal, housing-compliance, or financial advice.

Always consult qualified professionals before making tenant-related decisions.

7. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for damages resulting from the use or inability to use our platform
• We are not liable for user-submitted content, errors, or omissions
• Our total liability shall not exceed the amount paid by you in the previous 12 months (if any)

8. Indemnification

You agree to indemnify and hold us harmless from claims related to:

• Your use of the platform
• Your submitted content
• Your violation of these Terms or applicable laws

9. Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the state in which our primary business operations occur, without regard to conflict-of-law principles.