Last Updated: 25/11/2025
Welcome to Underground Landlord (“we,” “our,” “us”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
1.1 Information You Provide to Us
We may collect the following information when you register, use our system, or communicate with us:
- Name
- Email address
- Phone number
- Business information (e.g., properties owned, landlord status)
- Tenant reports, submissions, or feedback you voluntarily provide
- Payment information (processed securely through third-party providers)
1.2 Automatically Collected Information
When you visit our site, our system may automatically collect:
- IP address
- Browser type
- Device information
- Usage data and pages viewed
- Cookies or similar tracking technologies
This helps us improve platform functionality and user experience.
1.3 Information Submitted About Tenants
The Underground Landlord platform allows landlords to share tenant-related experiences. Any tenant information submitted must comply with all applicable laws, including federal, state, and local housing, privacy, and reporting regulations.
You are solely responsible for ensuring that any shared information is truthful, lawful, and non-discriminatory.
2. How We Use Your Information
We use personal and user-submitted data to:
- Operate and maintain the Underground Landlord platform
- Improve our services and features
- Facilitate communication between us and users
- Provide landlord tools, reports, and screening assistance
- Prevent fraudulent or abusive behavior
- Enforce our Terms & Conditions
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Sharing of Information
We may share information only in the following limited circumstances:
- Service Providers: Vendors who help operate our platform (e.g., payment processors, hosting services)
- Legal Compliance: If required by law, court order, or government regulations
- Protection of Rights: When necessary to protect our rights, users, or property
- User-Submitted Reports: Tenant-related data you provide may be accessible to other verified landlords on the platform, consistent with our mission
We do not share user information for unrelated marketing or advertising purposes.
4. Data Security
We use commercially reasonable safeguards to protect your information. However, no online service can guarantee absolute security. By using our site, you acknowledge and accept this risk.
5. Your Choices
You may:
- Update or correct your account information
- Request deletion of your account
- Opt out of non-essential communications
- Manage cookie preferences via your browser
6. Children’s Privacy
Our platform is intended for adults engaged in real-estate investment or property management. We do not knowingly collect information from individuals under the age of 18.
7. Third-Party Links
Our site may include links to external websites. We are not responsible for the privacy practices or content of those third-party sites.
8. Changes to This Policy
We may update this Privacy Policy at any time. Updated versions will be posted on this page with the revised effective date.